THE ONSTAR T&Cs AND DATA PRIVACY POLICY.
This is a useless app. Don’t bother with it. For some reason iPhone users are treated as second class citizens by Opel. A lot of the basic Bluetooth features don’t work on my 2018 Insignia. There is no “Key Fob” on this version! To get any information from the app, you have to. The myOpel app for OnStar even helps if you have forgotten where you parked your Opel – just honk the horn and flash the lights remotely and let your car remind you. With the myOpel App for OnStar1 you can: Contact OnStar from anywhere Call. Ask OnStar Customer Service to cancel your subscription. If you want to stop using OnStar, dial 1-888-4-ONSTAR (1-888-466-7827), or press the blue button on your OnStar system to contact Customer Service. The agent you speak with will be able to guide you through the process of canceling your service. An App Above Introducing the newly redesigned app that completely connects your vehicle Go beyond the ordinary with the myChevrolet, ® myBuick, ® myGMC ® or myCadillac ® mobile app — now you can do it all. Access remote commands, check vehicle or charge status, and more — all from an app designed for the way you drive and live.
ARE YOU INTERESTED IN AN OPEL WITH ONSTAR?
1. Configure your Opel equipped with OnStar (LINK TO CONFIGURATION SECTION). OnStar is available as an option in virtually every new Opel model and even comes standard with selected trim levels.
2. Once you have purchased your Opel, your service
partner only requires a few details like your email address to complete your OnStar pre-registration.
3. As soon as you have completed your registration, get in your car and press the blue service button for the first time to start your OnStar experience!
Best of all, the OnStar services are free of charge for the first 12 months.
How can I get OnStar
OnStar will send you an invitation by email. Just click on the link enclosed in the email and proceed as follows:
- Select your password and security questions
- Check and complete the personal data as well as the specifications concerning the vehicle
- Accept the OnStar and Wi-Fi terms
- Set up your OnStar user preferences
After just four steps, OnStar will be activated and ready for you when you pick up your new Opel!
After the 12-month free trial period1, you can decide to continue with OnStar Services.
You can buy Wi-Fi Hotspot data packages separately from the nominated network provider by following the instructions here (Link to MyOnStar).
Don't have an email address?
No problem: Your Opel service partner will assist you with your registration directly on site. OnStar will be activated and ready for you when you pick up your new Opel!
PS: Without an email account, you will not be able to enjoy some of our great OnStar services such as the Smartphone App, the Vehicle Diagnostics monthly e-mail, or your in-car Wi-Fi Hotspot.
1Excluding Wi-Fi Hotspot. Free trial periods start with first registration or delivery from the Opel dealer, whatever comes first, independent of customer activation.
DO YOU ALREADY HAVE AN OPEL WITH ONSTAR BUTTONS?
If you already have an Opel with OnStar buttons but have not yet activated OnStar, just press the blue button to activate your free OnStar service trial! It‘s easy: An OnStar advisor will assist you in activating OnStar.
If you have enjoyed your free OnStar service trial and want to keep benefitting from OnStar, simply subscribe.
CHECK ONSTAR AVAILABILITY IN EUROPE.
AVAILABILITY OF LANGUAGES.
With OnStar you are never lost in translation. The OnStar services are available in your chosen language.1
The language of OnStar is linked to the language of your infotainment system. To select a language, go to the HOME screen of you infotainment unit and select SETTINGS. Then choose the desired language.2
OnStar is available in the following languages:
| Bulgarian Czech Danish Dutch English Finnish French German Greek Hungarian | Italian Norwegian Polish Portuguese Romanian Slovakian Slovenian Spanish Swedish |
AVAILABILITY OF ONSTAR SERVICES.
The map provides an overview in which countries OnStar Services are available in addition to the market where you bought your respective Opel car. This is especially useful if you plan to travel across Europe.1 For coverage of your Wi-Fi Hotspot2, please see the OnStar data map.
| Latvia Lithuania Luxemburg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain3 Sweden Switzerland UK | Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Hungary Iceland Ireland Italy |
Crash Assistance
IMMEDIATE ASSISTANCE.
Driving with a good feeling: OnStar is with you in case you have an accident. Even if you are not able to call for help anymore.
Immediate Crash Assistance: OnStar Can Save Your Life
Crash Assistance: As soon as your airbag is deployed, the Automatic Crash Response is activated. All-important vehicle data is immediately sent to the OnStar centre: location, driving direction and even severity of the accident.1
We talk to you: Specially trained OnStar advisors will speak with you via your hands-free speakerphone – even if you are abroad, the call will be in your chosen language.2
Every second counts: As soon as we have received all information, and it clear that you need help, an OnStar advisor will notify emergency services immediately.1
1OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Terms and conditions apply.
2To answer your call as quickly as possible, in exceptional circumstances you may be connected first to an English-speaking advisor.
24h Emergency Call Service
EMERGENCY CALL SERVICE AROUND THE CLOCK.
Dizziness, fainting, palpitations: if you, one of your passengers, or a passer-by need medical assistance we are there for you.
Emergency Call Service around the Clock
Are you, your passenger, or a passer-by in need of immediate medical assistance? Just press the SOS button and an OnStar advisor will assist you.
Your OnStar advisor will use GPS to provide your exact location to the emergency medical service, who will set out for your location as quickly as possible.1
1OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.
STOLEN VEHICLE ASSISTANCE
STOLEN VEHICLE ASSISTANCE. WE'LL HELP GET IT BACK.
Has your car been stolen? We can help the police find your car. Remain hot on the thieves’ heels with OnStar.
Stolen Vehicle Assistance. We'll Help Get It Back
If your car is no longer where you left it – presumably it has been stolen. OnStar1 can help the police to find your car.
All you have to do: report the theft to the police. Your OnStar advisor can then assist the police to search for your car.
Opel Onstar App Online
OnStar locates your Opel via GPS and follows its route. Thus, the police knows where your car is located.
Your OnStar advisor can permanently disable the ignition of your car once the engine has been switched off. This means the thief cannot drive any further.
1OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.
Roadside Assistance
Opel Onstar App Login
BREAKDOWN? ONSTAR!
Did you breakdown on the roadside at night – and your mobile phone battery is flat? Just press the OnStar Service Button to connect to Opel roadside assistance.
Breakdown? OnStar!
Opel Onstar App
Did you breakdown in an unknown area? Have weak mobile phone reception? Perhaps your phone battery is dead? Press the OnStar Service Button to contact an advisor.1 The advisor will record your problem and support you in getting help. OnStar will contact [INSERT LOCAL PROVIDER, e.g., the AA, ADAC] and they will dispatch a professional breakdown recovery team to your location.2
1OnStar Services require activation and are subject to mobile network coverage and GPS availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.
2OnStar will direct a professional breakdown recovery team to your location. If your car is within the Opel New Vehicle Roadside Assistance coverage period, OnStar will connect you with Opel roadside assistance services, who will send help free of charge, subject to the Opel roadside assistance terms and conditions. If you keep your OnStar account active without interruption, Opel offers you a Roadside Assistance service extension for up to XX years from 1st vehicle registration free of charge. If your vehicle is outside the coverage of the Opel New Vehicle Roadside Assistance service, the provider of the breakdown recovery service may apply charges for the services provided.